Your questionsOur answers

Do you have any questions about your stay with us? We’re here to help!

Browse through our Frequently Asked Questions.
Otherwise, please send an email to info@almdorf-flachau.at or call +43 (0) 6457 / 32489.

BOOK CHALETS AND HUTS

We’re looking forward to your stay at the Almdorf Flachau! The following options are available when booking your desired chalet or hut:

  • Online booking: Check the availability of your desired chalet or hut online and book your next stay at the Almdorf Flachau straight away on bookingandmore.com
  • Enquiry form: Send us your desired dates, the number of people and any further comments in our contact form and we’ll prepare and individual offer for you!
  • E-mail & telephone: You can, of course, also contact us via e-mail (info@almdorf-flachau.com) or telephone (+43 (0) 6457 / 32489).
WHIRLPOOL AND HOT TUB

We have chosen not to equip our huts & chalets with a hot tub, because the Therme amade is only 10 minutes away by car. There is so much on offer that we could never compete with a whirlpool. Accordingly, the daily price would then also be higher!

WHAT IS THE DIFFERENCE?

Our huts and chalets differ in style and design. However, the floor plan is identical.
The huts are built with a lot of wood and other typical materials from the region.
The chalets are more elegantly furnished: a combination of old wood, leather, glass and metal.
The relaxation factor is the same for both types of houses and there is no difference in price.

FACILITIES IN THE CHALETS & HUTS

So that you can simply feel good and relax, all our chalets and huts have their own sauna and sauna infusions as well as wood and lighters for the fireplace in the living area. Sufficient bed linen and table linen are available, as are towels and toilet paper. 2 bath towels, 1 hand towel and 1 sauna towel are provided per person and week.

You’ll also find items such as dishwasher tablets, washing-up liquid, cloths and rubbish bags in our chalets and huts.

All the properties have free internet access. There is a Weber barbecue with utensils on every terrace. Charcoal can be bought at reception (€5 per sack). We can also provide a microwave in the chalet if you request this in advance. Please also let us know in advance if you require any high chairs and cots.

Please bring your own slippers, as there are natural floors throughout the properties.

INTERNET IN THE PROPERTIES

All the huts and chalets have free internet access – LAN / WLAN.

FOOD & DRINK AT THE ALMDORF

Our baker delivers fresh bread and other breakfast items, which you can order online the evening before.

There’s no restaurant at the Almdorf Flachau but the nearest one is only three minutes away by foot.

There are 3 food shops in the town

  • Spar approx. 250m away
  • MPreis approx. 500m away
  • Penny approx. 1.5km away. Next to Penny is the nearest petrol station

You’ll also find the following in the nearby area:

  • Metzgerei Obauer in Wagrain approx. 10km
  • Metzgerei und Wildhandel Wieser in Eben approx. 15km
  • Metzgerei Ladinger in Radstadt approx. 20km
ANFAHRT ALMDORF & PROMI ALM

You can get to the huts and chalets by car at any time, regardless of the season or weather conditions.
Route description

DOGS AT THE ALMDORF FLACHAU

Your four-legged friends are very welcome here. The region around the Almdorf is a true paradise for dogs with its many streams where they can take a drink and cool down. We’ll be happy to provide you with a dog bowl.

CHECK-IN AND CHECK-OUT

You can check in from 3:30 p.m. (in summer) and 4:00 p.m. (in winter). If you arrive early and your chalet is already ready you can, of course, check in before these times. On the day of departure, please check out by 9:00 a.m. (in winter) and 9:30 a.m. (in summer). Please contact us if you have any further questions about check-in.

PAYMENT METHODS AT THE ALMDORF

You can pay your invoice in cash or by bank transfer. No card payments are possible (also no debit cards).

CANCEL A BOOKING

STORNOBEDINGUNGEN

Es gelten als die österreichischen Hotel- und Vertragsbedingungen www.hotelverband.at/down/AGBH_061115.pdf
Wir empfehlen den Abschluss einer Reiserücktrittsversicherung, zum Beispiel:europaeische.at

ORDER GIFT VOUCHERS

Do you want to give your loved ones the gift of a stay at the Almdorf Flachau? We’ll be happy to send you a gift voucher. You can find out more on the gift vouchers. page.